Terms & Conditions
These terms describe our commitment to you and what we ask of our clients in return.
Our Commitment
Service Agreement
By engaging with Advanced Geothermal, you consent to abide by the terms laid out in this agreement. Our goal is to provide unparalleled geothermal HVAC services while ensuring transparency and enhancing customer satisfaction. Our dedicated team will work diligently to meet your needs while adhering to these terms and conditions.
Commitment to Quality
Advanced Geothermal is committed to delivering high-quality geothermal HVAC systems and services. We strive to maintain the highest standards in installation, maintenance, and repair, ensuring energy efficiency, comfort, and reliability for both residential and commercial clients. We invest in training our staff and utilizing cutting-edge technology to provide tailored solutions. Our dedication to exceptional customer service means we prioritize your satisfaction and work hard to meet your needs and expectations. Your feedback is valuable in helping us enhance our services continually as we aim to optimize delivery and create lasting relationships with our clients.
Customer Responsibility Agreement
Clients are expected to provide accurate information about their HVAC needs and maintain open communication with our team throughout the installation and service process. By doing so, you enable us to deliver the best solutions and support. Any additional costs arising from discrepancies or changes in service requests will be discussed and agreed upon in advance.
Use of This Website
By accessing and using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the site. You agree to use the website only for lawful purposes and not in a way that could damage, disable, or impair it or interfere with anyone else’s use of it.
All content on this website — including text, graphics, logos, and images — is the property of Advanced Geothermal or its licensors and may not be copied or reused without our permission.
Estimates, Quotes & Pricing
Any figures produced by tools on this website (such as the savings calculator) are rough estimates for general information only and are not a quote, offer, or guarantee of results. Actual pricing and savings depend on a site evaluation and the specifics of your home or property.
A binding price is provided only in a written proposal or contract. As noted above, any additional costs arising from changes in scope, site conditions, or service requests will be discussed and agreed upon in advance.
Scheduling, Access & Site Conditions
To perform our work, we rely on clients to provide safe and reasonable access to the property and accurate information about the site. Unforeseen conditions — such as existing utilities, ground conditions, or the state of existing equipment — may affect the scope, timeline, or cost of a project, and will be communicated to you as they arise.
Warranties
Equipment we install is covered by the applicable manufacturer’s warranty. Any workmanship warranty we offer, along with its terms and duration, will be described in your written proposal or contract. Except as expressly stated in that written agreement, our services are provided without additional warranties.
Limitation of Liability
To the fullest extent permitted by law, Advanced Geothermal is not liable for any indirect, incidental, or consequential damages arising from the use of this website or its content. The terms governing our services for a specific project are set out in the written proposal or contract for that project, which controls in the event of any conflict with the information on this website.
Third-Party Links
This website may link to third-party sites (such as utility, incentive, or manufacturer pages) for your convenience. We do not control and are not responsible for the content, accuracy, or practices of those sites.
Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to its conflict-of-law provisions.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date, and your continued use of the website means you accept the updated terms.
Contact Us
These Terms & Conditions are provided for general informational purposes. They are not legal advice, and the written proposal or service agreement for your specific project governs the terms of that work.